What our clients
say about us.

"I brought in my grandfather's Omega Seamaster — a watch I'd always assumed would cost a fortune to service and might never run properly again. Farouk assessed it first and explained exactly what it needed. The reconditioning was thorough and the written report was something I genuinely didn't expect. The watch now runs to within five seconds daily. I couldn't be more pleased."

"I'd been wearing my dive watch for years without thinking about the seals. After reading about gasket degradation I decided to get it checked. Springhaus replaced everything and did both the vacuum and pressure tests — which I hadn't found anywhere else in the area. They issued a proper certificate. The whole thing took four days. I'll bring it back in two years as recommended."

"The vintage consultation was not what I expected — in the best way. I came in expecting a quick look and a vague answer. Instead we spent almost an hour going through my father's old Longines piece in detail. I left understanding the movement, the approximate production year, and why the dial shows the patina it does. The written summary was thoughtful and clearly written. The price was fair for what it covered."

"My Seiko 5 Sports had been running erratically for a while. I'd been putting off servicing it because I assumed smaller workshops would either not know the movement or charge more than the watch was worth. Springhaus quoted a fixed price upfront, stuck to it, and returned the watch running cleanly. Communication was good throughout — they messaged me when they found some rotor wear and asked before proceeding."

"I sent my watch by courier from KL after calling first. They confirmed receipt quickly, gave me an assessment before starting work, and sent it back well packaged. The turnaround matched what they told me at the start. I appreciate that they were straightforward about what the service would and wouldn't include. The documentation is a keeper."

"I collect moderately and have used several shops over the years. What Springhaus does differently is explain things. I now understand what six-position regulation means and why it matters for a watch I wear daily versus one that sits in a drawer. The consultation on my 1960s Citizen was worth every ringgit — I came away knowing the piece better than I had in fifteen years of owning it."