Our Services
Three services,
done properly.
Springhaus offers a focused range of watch services — each one developed around a specific technical need rather than constructed as a menu item to fill out a list.
← Back to HomeOur Service Approach
Each Springhaus service follows a structured process: initial assessment, communication with the client, the work itself, testing, and documentation. The sequence is the same regardless of service type. What changes is the technical content of each stage. We don't accept work we're not positioned to complete well — and we communicate clearly at every step.
Assessment
The watch is examined and its condition noted before any service begins. Findings are communicated to the client.
Service & Testing
The agreed service is performed and verified against appropriate technical standards — timing tests, pressure tests, or condition checks as relevant.
Documentation
A written record of the work performed and test results is prepared and provided to the client at collection or delivery.
Automatic Movement Reconditioning
MYR 1,850 · 10–14 working days
A thorough overhaul for self-winding watches experiencing reduced power reserve, inconsistent timekeeping, or rotor noise. The movement is fully disassembled, every component inspected under magnification, and cleaned using an ultrasonic system with watchmaking-grade solutions. The automatic module and going train receive individual attention. The mainspring is evaluated — replaced if fatigued — and the rotor bearing inspected for wear. Reassembly uses fresh lubricants applied at calibrated quantities to each friction point. Regulation follows across six positions to bring the movement within ±10 seconds per day under normal wearing conditions.
Included in this service:
Process overview:
Intake assessment and condition photography
Full disassembly, component inspection, ultrasonic cleaning
Reassembly with fresh lubricants
Six-position regulation on timing equipment
Final inspection and documentation
Water Resistance Restoration
MYR 580 · 3–5 working days
Water resistance is not a permanent attribute. Gaskets harden and contract over time, and exposure to sunscreen, chlorine, and salt water — common in Malaysia — accelerates this process. This service replaces all case back and crown gaskets, inspects the crystal seat for integrity, and conducts both a dry vacuum test and a wet pressure test at the watch's original rated depth. A water resistance certificate documenting the test method and result is issued on completion. This service is particularly worthwhile for sport and dive watches used in tropical and coastal conditions.
Included in this service:
Vintage Watch Consultation
MYR 450 · 45–60 minutes by appointment
Many vintage and inherited watches arrive at Springhaus without clear histories. Their owners want to understand what they have — its condition, its likely origin, and what, if anything, should be done. The consultation is a sit-down session designed to answer those questions without opening the movement. We examine the case, dial, hands, crown, and crystal externally. We identify the movement calibre where reference information allows. We make notes on originality, replacement parts, and wear consistent with age. The session typically runs 45–60 minutes and concludes with a written summary you take away — a record of the watch as assessed on that date.
Included in this session:
Which Service Is Right for You?
Use this comparison to identify which service fits your watch's situation. Not sure? Contact us and we'll help you decide.
| Your Situation | Automatic Reconditioning | Water Resistance | Vintage Consultation |
|---|---|---|---|
| Watch gains or loses significant time daily | – | – | |
| Power reserve shorter than it used to be | – | – | |
| Planning to wear watch for swimming or diving | – | – | |
| Watch hasn't been resealed in 3+ years | – | – | |
| Received a vintage watch and want to understand it | – | – | |
| Want to know if a vintage piece needs servicing | – | – |
Shared Standards Across All Services
Privacy & Security
Your watch is stored securely on site throughout the service period. Client information is held privately.
Clear Communication
You're kept informed at each stage. Nothing proceeds without your awareness and agreement.
Quality Verification
Every service is tested before the watch is returned. We verify the outcome, not just the process.
12-Month Coverage
Workmanship-related issues within 12 months are addressed at no additional cost.
Service Pricing
Fixed prices. No hidden additions. Parts needed beyond the scope of the standard service are discussed and agreed separately.
Automatic Reconditioning
MYR 1,850
10–14 working days
- Full disassembly & cleaning
- Lubrication & reassembly
- Six-position regulation
- Written documentation
Water Resistance Restoration
MYR 580
3–5 working days
- All gaskets replaced
- Vacuum + pressure testing
- Crystal seat inspection
- Water resistance certificate
Vintage Consultation
MYR 450
45–60 min session
- External condition review
- Movement identification
- Authenticity notes
- Written summary report
Not sure where to start?
Tell us about your watch
Describe what you're experiencing — or simply bring it in — and we'll tell you honestly which service makes sense, or whether one is needed at all.
Get in Touch